FAQs

Frequently asked questions

This section of the site is dedicated to the questions people most frequently ask. Please search within the list below (which is always updated to match the latest version) before you ask for help in the community so as to avoid your post being removed by administrators.

General Questions

Privacy & Security Concerns

Translation & Language Issues

Translation & Language Issues

My language is not in Messenger Plus!, can it be added?

As a general rule, languages spoken by a minority of people will not be added to the software, for practical reasons and also to avoid increasing the size of the setup package too much. If you feel that this limitation does not apply to you, feel free to contact us on the forum and tell us more about your language, we will take every request under consideration. Remember however that translating Messenger Plus! and keeping the translation up to date is a very time consuming job which must be managed appropriately. Also, even if your language is refused for the setup, you can always translate the software in any language you desire and post your file on the forum or on your web site.

I found a problem in a translation, how can I report it?

Translations are done by people, for people. Because of that simple fact, they are not perfect but you can help make them better! If you find a problem in the translation you are using, please report it on the forum, in the Translation section. All the reports that are submitted properly (instructions can be found on the forum) will be read and the translation will be fixed accordingly in the next release of Messenger Plus!.

Messenger doesn't display a language properly, how can I fix it?

If you see squares or other kind of garbage characters instead of a language's font in Windows Live Messenger or Messenger Plus!, the appropriate font is simply not installed on your system. The problem can appear in Messenger only after installing Messenger Plus!, this is caused by a the way Messenger Plus! forces Messenger to handle its text and can be fixed the same way. In Windows XP, go in your Control Panel, select "Regional and Language Options", select the "Languages" tab (second one) and make sure the two checkboxes are checked ("Install files for right-to-left languages" and "Install files for East Asian languages"). Then click on "Details...", go in the "Advanced" tab of the new window and make sure no checkbox is checked there ("Extend support of advanced text services" and "Turn off advanced text services"), close all windows by pressing "OK" and restart Windows. You may need to insert your Windows' installation CD if the fonts were not already installed on your system.